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FAQ

Find answers to frequently asked questions

Frequently Asked Questions
For Centres

  • Why choose an agency over hiring staff ourselves?
  • I need an educator for tomorrow—can you help?
  • Are your educators fully vetted before starting?

Why choose an agency over hiring staff ourselves?

Managing recruitment in-house can be time-consuming, expensive, and unpredictable. With RawTalent, you get instant access to a pool of pre-vetted, high-quality educators without the hassle of advertising, screening, and interviewing. Our app allows you to fill shifts in seconds, reduce recruitment costs, and maintain consistency by rebooking educators you trust. You can also trial casual educators before offering them permanent roles, making it easier to build a reliable long-term team—all without the admin headache.

I need an educator for tomorrow—can you help?

Absolutely! You can create a shift at any time and get an instant match from our extensive educator pool. Our app is designed for fast, last-minute bookings, ensuring your shifts are covered without the stress of endless calls and emails. If you need assistance, our support team is always available to help.

Are your educators fully vetted before starting?

Yes, all RawTalent educators go through a rigorous screening process before they are available for bookings. This includes compliance checks, qualification verification, reference checks, and working with children clearances. We ensure every educator meets industry standards, so you can book with confidence knowing they are fully qualified and ready to step into your centre.

Frequently Asked Questions
For Educators

  • How do I find casual work through RawTalent?
  • What qualifications do I need to work as a casual educator with RawTalent?
  • Can I choose the shifts that suit my schedule?
  • What if I have issues or questions about a specific shift?

How do I find casual work through RawTalent?

Getting started with RawTalent is quick and easy. Simply download the RawTalent app, create your profile, and upload the required documents. Once you're onboarded, you can accept shifts that match your preferences—giving you control over where and when you work.

What qualifications do I need to work as a casual educator with RawTalent?

To work as a casual educator, you’ll need to meet the necessary industry requirements, including a relevant early childhood qualification (such as Certificate III, Diploma, or Bachelor’s in Early Childhood Education), a valid Working with Children Check, and up-to-date first aid and CPR certifications. All educators must also pass RawTalent’s screening process to ensure they meet compliance and quality standards.

Can I choose the shifts that suit my schedule?

Yes! With RawTalent, you have complete flexibility to choose shifts that work for you. You can set your availability in the app and accept only the jobs that fit your schedule—whether you want regular work or just occasional shifts. There’s no obligation to accept every shift, so you’re always in control.

What if I have issues or questions about a specific shift?

If you have any concerns about a shift, need assistance, or have any last-minute changes, our support team is available for any query. You can reach out through the app’s live chat or call our dedicated support line for immediate help.